Legal Information & Notices
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Verdura, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Apple, Apple TV, Apple Watch, iPhone, iPad, iPad Air, iPad mini, iPad Pro, iMac, iMac Pro, Mac, MacBook, MacBook Air, MacBook Pro, Beats, AirPods Pro and AirPods is a trademark of Apple Inc., registered in the U.S. and other countries.
You may use information on Verdura products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by Verdura for downloading from the Site, provided that you
- (1) not remove any proprietary notice language in all copies of such documents,
- (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
- (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.
Your Use of the Site
You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Verdura reserves the right to bar any such activity.
You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Verdura server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.
You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Verdura, including any Verdura account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Verdura’s systems or networks, or any systems or networks connected to the Site or to Verdura.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Verdura on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
Purchases; Other Terms and Conditions
One such Terms and Conditions are those of Exi https://exi.life/terms-and-conditions-1 in respect of use of the App and the offer.
Verdura’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.
Verdura may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Verdura makes no commitment to update the materials on the Site with respect to such products and services.
Accounts, Passwords and Security
Certain features or services offered on or through the Site may require you to open an account (including setting up a Verdura ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Verdura immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Verdura or any other user of, or visitor to the Site due to someone else using your Verdura ID, password or account as a result of your failing to keep your account information secure and confidential.
You may not use anyone else’s Verdura ID, password or account at any time without the express permission and consent of the holder of that Verdura ID, password or account. Verdura cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Links to Other Sites and to the Verdura Site
This Site may contain links to other independent third-party websites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Verdura’s control, and Verdura is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
VERDURA DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. VERDURA CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. VERDURA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VERDURA DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY VERDURA SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST VERDURA FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
Verdura reserves the right to do any of the following, at any time, without notice:
(1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason;
(2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and
(3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will Verdura be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Verdura has been advised of the possibility of such damages.
You agree to indemnify and hold Verdura, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Verdura by any third party due to or arising out of or in connection with your use of the Site.
Verdura may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Verdura’s rights or property, or the rights or property of visitors to or users of the Site, including Verdura’s customers. Verdura reserves the right at all times to disclose any information that Verdura deems necessary to comply with any applicable law, regulation, legal process or governmental request. Verdura also may disclose your information when Verdura determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You acknowledge and agree that Verdura may preserve any transmittal or communication by you with Verdura through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Verdura determines that such preservation or disclosure is reasonably necessary to
- (1) comply with legal process,
- (3) respond to claims that any such data violates the rights of others, or
- (4) protect the rights, property or personal safety of Verdura, its employees, users of or visitors to the Site, and the public.
You agree that Verdura may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to)
- (1) requests by law enforcement or other government agencies,
- (2) a request by you (self-initiated account deletions),
- (3) discontinuance or material modification of the Site or any service offered on or through the Site, or
- (4) unexpected technical issues or problems.
Governing Law; Dispute Resolution
You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the European Union. If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside.
In the event of any controversy or dispute between Verdura and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
Complaint Handling Policy
If you are unhappy with a product or service that you have purchased from us, please contact us in writing via email to firstname.lastname@example.org or by post at Verdura Complaints, 312 Carterhatch Lane, Enfield, Middlesex, EN1 4AL.
What happens next?
Once we have received your complaint, we will do our best to resolve it within three working days of receiving it. Please, provide us with any information and/or evidence that you consider important to your complaint as this will assist us in dealing with your complaint.
If it is not possible to resolve your complaint within three working days from receipt, we will send you a letter acknowledging your complaint and confirm will resolve it within 8 weeks at the latest. We may even request additional information at this time.
During our investigation you may hear from again if we require more information, so that we may come to a conclusion.
We will definitely be in touch within the timeline to issue a final response letter and would ask that you make sure we have your most up to date contact information when you submit your complaint.
What if I’m still unhappy?
We aim to get your complaint resolved fairly and promptly on the first occasion. But if, for any reason, you are not satisfied with the response you can come back to us with a copy of your Final Response Letter and we will happily take another look at your complaint for you.
Alternatively, for regulated purchases and complaints you can escalate your complaint to the Financial Ombudsman Service. For more details about the Financial Ombudsman Service, please visit their website at: https://www.financialombudsman.org.uk/
There will be record maintained of all complaints received.
Void Where Prohibited
Verdura administers and operates the www.Verdura.co.uk and www.digitalhealthpartners.co.uk Sites from the United Kingdom. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United Kingdom.
Verdura reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United Kingdom, you do so, on your own initiative and you are solely responsible for complying with applicable local laws.
You may not use, export or re-export any content or any copy or adaptation of such content, or any product or service offered on the Site, in violation of any applicable laws or regulations.
Feedback and Information
Any feedback you provide shall be deemed to be non confidential. Verdura shall be free to use such information on an unrestricted basis.
The information contained in this website is subject to change without notice
Verdura Rewards Limited is a UK registered company, Registration Number 10952722 with registered offices at 312 Carterhatch Lane, Enfield, Middlesex, EN1 4AL. Verdura Rewards is a company authorised and regulated by the Financial Conduct Authority under registration number 918168. email@example.com
Updated by the Verdura team on 23rd February 2023.